Frequently Asked Questions

​Can you travel? Yes you can!

International delegates entering Malaysia will need to abide by the vaccination rules. No quarantine is currently needed, however, kindly download the MySejahtera app on your mobile phone for more information and to upload your vaccination certificate(s). Delegates who are unvaccinated due to medical health restrictions must present an official letter from their doctor. *all info subject to change

 

Your passport must be valid for at least six months. You must have at least one blank page required for an entry stamp. Permission to enter and remain in Malaysia is at the decision of and discretion of the Malaysian Immigration Department. If you are planning onward travel after departing Malaysia, please note that many other countries in the region require at least six months’ remaining validity on your passport to enter. For up-to-date information, visit https://www.visasmalaysia.com/requirements/

 

Will there be any airport pick-up?

 

We provide all attendees with the free-of-charge Shuttle Service from KLIA Terminal 1 to the Berjaya Times Square Hotel; and vice versa on October 7 and October 10 only. Please check your itinerary carefully for smooth and time-saving transportation. In case your flight lands at KLIA Terminal 2, kindly consider taking Grab or one of the options below to get to KLIA Terminal 1 for our Shuttle Service.

• Airport Shuttle Transfer – available around the clock, 10-minute bus ride, free of charge.

• Inter-Terminal Rail Transfer – 4 mins train ride, MYR2.00.

• Airport Liner Bus – 10 mins bus ride,  MYR2.50.

 

AFAD Shuttle Service: Our shuttle buses run every 30 minutes with the following schedule 

• Saturday, October 7, 2023: Start from 9:00 AM to 8:00 PM, e.g. 9:00 AM, 9:30 AM, 10:00 AM, 10:30 AM, etc.

• Tuesday, October 10, 2023: Start from 12:00 PM to 8:00 PM, e.g. 12:00 PM, 12:30 PM, 1:00 PM, 1:30 PM, etc.

 

If you happen to arrive on October 8 and are unable to use the free AFAD shuttle bus, please consider using Public Transportation and/or Grab, Taxi to get to Berjaya Times Square Hotel. 

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How do I get to the venue by public transportation and/ or Grab?

There are 4 ways to get to our venue using public transportation, e.g. KLIA Express, Monorail and/or Grab, taxi. Please see our recommendations below for your convenience:

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1. To get to Berjaya Times Square Hotel from KLIA Terminal 1 using the KLIA Express and Monorail, follow these steps:

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• KLIA to KL Sentral (KLIA Express):

  • Upon arriving at KLIA Terminal 1, proceed to the Arrival Hall.

  • Follow the signs directing you to the KLIA Express station within the airport complex.

  • Purchase a ticket for the KLIA Express train to KL Sentral. You can buy your ticket from the counters or automated ticket vending machines.

  • Board the KLIA Express train bound for KL Sentral. These trains are frequent, comfortable, and provide a quick journey to KL Sentral Station. The ride takes approximately 28 minutes.

  • Upon arriving at KL Sentral Station, exit the train and proceed to the main station concourse.

• KL Sentral to Berjaya Times Square Hotel (Monorail):

  • At KL Sentral, follow the signs to the Monorail station. It's located within KL Sentral, so you won't need to exit the complex.

  • Purchase a ticket for the Monorail at the ticket counters or machines. Make sure to choose the Monorail line going towards Bukit Bintang Station.

  • Board the Monorail train, and it will take you to Bukit Bintang Station.

  • Alight at Bukit Bintang Station, which is the station closest to Berjaya Times Square Hotel.

  • Exit the Monorail station, and you'll find yourself in the Bukit Bintang area.

  • Berjaya Times Square Hotel is within walking distance from Bukit Bintang Station. Follow the signs or use a navigation app to reach the hotel.

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2. To get to Berjaya Times Square Hotel from KLIA Terminal 1 via Grab (a ride-hailing service), follow these steps:

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• Arrival at KLIA Terminal 1:

  • Install or Open the Grab App:

    • Ensure you have the Grab app installed on your mobile device. If you don't have it, you can download it from your device's app store.

  • Request a Grab Ride:

    • Open the Grab app and set your pick-up location as KLIA Terminal 1. You can use the app's location services to pinpoint your exact location within the airport.

  • Enter Your Destination:

    • Enter "Berjaya Times Square Hotel" as your destination in the app.

  • Confirm Your Ride:

    • Review the fare estimate and confirm the ride request. The app will provide information about your driver, including their name and vehicle details.

  • Wait for Your Driver:

    • Your Grab driver will arrive at the designated pick-up point at KLIA Terminal 1. Be sure to communicate with your driver via the app if necessary.

  • Enjoy Your Ride:

    • Sit back and relax as your Grab driver takes you to Berjaya Times Square Hotel. The ride duration and route may vary depending on traffic conditions, but it's a convenient and comfortable option.

  • Payment:

    • Your Grab ride fare will be automatically deducted from your linked payment method in the app. No cash is needed for payment.

• Arrival at Berjaya Times Square Hotel:

  • Once you reach Berjaya Times Square Hotel, you can exit the Grab vehicle and proceed to check-in at the hotel.

3. To get to Berjaya Times Square Hotel from KLIA Terminal 1 via taxi, you can follow these step:

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• ​Exit the Airport Terminal:

  • Exit the terminal building and follow the signs to the official taxi stand. The taxi stand is usually well-marked and easy to find within the airport complex.

• Queue for a Taxi:

  • Join the queue at the taxi stand and wait for your turn. There should be airport staff or signage to help you find the official taxi line.

• Provide Destination Information:

  • When it's your turn, inform the taxi dispatcher or driver that you want to go to "Berjaya Times Hotel" and confirm the address if necessary.

• Taxi Ride to Berjaya Times Square Hotel:

  • Once you've arranged your taxi, the driver will take you to your destination. The duration of the ride will depend on traffic conditions, but it typically takes around 45 minutes to an hour to reach Berjaya Times Hotel from KLIA Terminal 1.

• Payment:

  • Taxi fares in Kuala Lumpur are usually metered, so the fare will depend on the distance traveled and any potential surcharges (e.g., airport surcharge). Be prepared to pay in Malaysian Ringgit (MYR), either with cash or some taxis accept credit cards.

4. To get to Berjaya Times Square Hotel from KLIA Terminal 1 using the KLIA Express and Grab, follow these steps:

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• KLIA to KL Sentral (KLIA Express):

  • Upon arriving at KLIA Terminal 1, proceed to the Arrival Hall.

  • Follow the signs directing you to the KLIA Express station within the airport complex.

  • Purchase a ticket for the KLIA Express train to KL Sentral. You can buy your ticket from the counters or automated ticket vending machines.

  • Board the KLIA Express train bound for KL Sentral. These trains are frequent, comfortable, and provide a quick journey to KL Sentral Station. The ride takes approximately 28 minutes.

  • Upon arriving at KL Sentral Station, exit the train and proceed to the main station concourse.

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• KL Sentral to Berjaya Times Hotel (Grab):

  • Set your destination as "Berjaya Times Square Hotel" in the Grab app.

  • Confirm your ride request, and the app will provide information about your Grab driver, including their name and vehicle details.

  • Wait for your Grab driver to arrive. They will pick you up at the location you specify within KL Sentral.

  • Payment for the Grab ride will be handled through the app, either via a credit card or GrabPay, so you won't need to pay the driver in cash.

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What do the delegate fees go towards? 

The delegate fees will cover all expenditure incurred in the organization of the Conference, such as venue hire, meals throughout the conference programme, conference shuttle in a fixed pick-up route during Conference days.

 

Will there maybe be an online option?

The event is in-person and no online option is available at the moment. In case of any development on this situation, we will announce changes on our website and social media channels. 

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Do you have any onsite printer recommendation?

We use PrintWorkz for onsite printing and they are right at Berjaya Times Square, which may save you lots of time for last-minute printing needs.

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Address: 05-92B, 5th Floor, Berjaya Times Square, No. 1, Jalan Imbi, 55100 Kuala Lumpur.

Telephone number: (+603) 2142 3282
Email:  enquiry@myprintworkz.com
Website: www.myprintworkz.com
WhatsApp Number: +60 11-6280 5676

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